Privacy Policy

Welcome to SourSaint. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, share, and protect your personal data when you visit our website [www.soursaint.com] (the “Site”) or interact with us through our services.

1. Information We Collect

When you interact with us, we may collect the following types of information:

• A. Personal Information You Provide
  
  
  • Name
    
  • Email address
    
  • Phone number
    
  • Shipping and billing addresses
    
  • Payment details (processed securely via third-party services like Razor pay, Stripe, etc.)
    
  • Social media handles (if shared)
    
  • Feedback, inquiries, or other messages
    


• B. Automatically Collected Information
  
  
  • IP address
    
  • Device type and browser
    
  • Pages visited and time spent
    
  • Shipping and billing addresses
    
  • Referring website
    
  • Cookies and similar technologies
    

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
  
• Send updates, confirmations, or promotional emails (only if you’ve opted in)
  
• Respond to inquiries and customer support requests
  
• Improve our website and marketing efforts
  
• Detect and prevent fraud or misuse
  

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Service providers (like payment gateways, email marketing platforms, delivery services)
  
• Analytics providers (e.g., Google Analytics) to understand website traffic and performance
  
• Legal authorities, if required by law or to protect our rights
  

All third-party services are required to protect your information and use it only as necessary to perform their functions.

4. Your Rights

Depending on your location, you may have the right to:

• Access or correct your personal information
  
• Delete your information
  
• Withdraw consent for email marketing
  
• Request a copy of the data we hold about you
  

To exercise any of these rights, contact us at [your support email].

5. Cookies

We use cookies to:

• Improve website functionality
  
• Analyse user behaviour
  
• Withdraw consent for email marketing
  
• Remember your preferences
  

You can disable cookies via your browser settings, but this may affect how our site functions.

6. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies separately.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of significant changes via the Site or by email.

10. Contact Us

If you have any questions about this Privacy Policy or your data, reach out to:
SourSaint
Email:@soursaint25@gmail.com
Website: www.soursaint.com