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- Soursaint25@gmail.com
- Greater Noida West, Uttar Pradesh,201301
Returns & Exchange Policy
As a small, independent label, we currently do not offer returns or refunds on any orders.
However, we understand that sometimes a size or fit might not be right. That's why we offer exchanges under the following conditions:
- Exchange requests must be made within 5 days of the order date.
- Items must be unworn, unwashed, and in original condition.
- Only size exchanges or product swaps of equal or more value are permitted, subject to availability.
- Customers are responsible for the shipping costs associated with sending the item back to us.
- Once we inspect and approve the original item, we'll process your exchange.
Please note:
- We do not accept exchanges after 5 days from the order date.
International orders are not applicable for returns,refunds or exchanges.
- Handmade or one-of-one items are final sale and not eligible for exchange due to their unique nature.
- To initiate an exchange, please email us at Soursaint25@gmail.com with your order number and reason for exchange.